Delivery & Returns

Delivery

Processing time

The time we need to prepare an order for dispatch varies. For details, see individual items.

Estimated delivery times

  • United Kingdom : 1 – 2 business days
  • North America : 5 – 8 business days
  • Europe : 3 – 5 business days

We do our best to meet these delivery estimates, but can’t guarantee them. Actual delivery time will depend on the delivery method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns & Exchanges

We gladly accept returns

Just contact us within: 14 days of delivery

Post items back to me within: 30 days of delivery

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:

  • Custom or personalised orders

Conditions of return

Unless damaged, buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.